Our Commitment to Quality
MateCode is committed to maintaining a safe, trustworthy platform for Australians to share and discover legitimate referral codes. Our comprehensive moderation system combines automated tools with human review to ensure all content meets our quality and safety standards.
Our Moderation Process
Submission & Pending Approval
When users submit referral codes, they are automatically marked as "Pending Approval" and queued for moderation review. Submissions undergo basic automated validation for format and completeness.
Manual Moderation Review
Our moderation team reviews each pending submission to verify legitimacy, check for spam or inappropriate content, ensure compliance with platform terms, and validate that the code description is accurate and helpful before approval.
Publication
Once approved by our moderation team, codes are published to the platform and become visible to all users. Rejected submissions are not published, and submitters may be notified of the reason for rejection.
Ongoing Monitoring
Published codes are continuously monitored through user reports and feedback. Users can report expired, invalid, or problematic codes, which triggers a review process that may result in code removal or updates.
Questions About Our Policies?
Our moderation team is here to help. Contact us with any questions about content guidelines or to report violations.
Contact Moderation TeamContent Policy last updated: January 2025